24 Hour Helpline   510-839-8900 English       510-502-8560 Espanol      Helplines are staffed 24/7 by A.A. member volunteers who have solved their drinking problem.

Alcoholism Recovery Program

Helpline Volunteer Committee

“In AA, we discover that it is impossible to give without receiving, or receive without giving.”


East Bay Intergroup offers a telephone support service 7 days a week to help alcoholics in need. We refer callers to current Alcoholics Anonymous meetings and provide current AA meeting directory information. Additionally, we have 12th-step volunteers to talk to when a suffering alcoholic is in need.

We are sober alcoholics doing what we can to stay sober and to help other alcoholics to achieve sobriety. It is important for us to remember, often a person’s first introduction to AA is through Teleservice!


“I learned ... that I was a sick man emotionally and physically. As every AA today knows, this knowledge can be an enormous relief. I no longer needed to consider myself essentially a fool or a weakling.”

How to get involved

AA Helpline is a great way to be of service to your fellow alcoholic. All you need is a phone, access to our meeting listings, and your experience in AA. Your shifts, your service, is from the comfort of your own home or out and about using landline or cell.

If you have greater than 6 mos. sobriety and would like to be of service, please contact Paul at, helpline@eastbayaa.org

A.A. Helpline 24/7

Helpline Committee Chair Role

The Helpline Chair ensures the efficient and consistent function of the Eastbay Intergroup Helpline.  


By our Twelve Steps we have recovered, by our Twelve Traditions we have unified, and through our Third Legacy -- Service -- we shall carry the AA message down through the corridors of time to come.


The Helpline Chair, two years of continuous sobriety recommended.

The First Helpline in the East Bay;
“In October 1941,

Pauline G., nonalcoholic wife of AA member Ralph G. became the AA “Oakland Group ” Corresponding Secretary, she installed a telephone in her home, offering day and night service to AA members and the suffering Alcoholic”.

Service statement.
Responsibility of service activities is placed at the group’s level, and all service center activities are guided by the Twelve Traditions and the Groups’ will and conscience. Unity of purpose, thought, and deed is of primary importance in all East Bay Intergroup actions.
The continued advancement of the A.A. Program through the performance of service work is the ultimate objective of the East Bay Intergroup Service members.